Privacy Policy

Helena Classical Music Festival
Effective Date: 5/27/2026
The Helena Classical Music Festival (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

 

1. Information We Collect
We may collect the following types of information:
Information you provide directly

• Name

• Email address

• Phone number (if provided)

• Mailing address (if provided)

• Payment information (processed securely through third-party payment processors; we do not store credit card details)

• Messages you send via contact forms

• Newsletter sign-up information

Information collected automatically
When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website addresses

We may use cookies and similar tracking technologies to improve website performance and user experience.

 

2. How We Use Your Information
We use the information we collect to:

• Provide and manage festival services, tickets, and events

• Send updates, newsletters, and announcements (if you opt in)

• Respond to inquiries and customer service requests

• Process donations, registrations, or purchases

• Improve our website, programming, and user experience

• Comply with legal obligations

 

3. Sharing of Information
We do not sell your personal information.
We may share information only in the following cases:

• With trusted third-party service providers (such as ticketing platforms, email marketing services, or payment processors) who assist in operating our website and services

• If required by law, regulation, or legal process

• To protect the rights, safety, or property of our organization, users, or others

 

4. Cookies and Tracking Technologies
Our website may use cookies to:

• Understand website traffic and usage patterns

• Improve site functionality

• Enhance user experience

You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

 

5. Email Communications
If you subscribe to our mailing list, you may receive periodic emails about:

• Festival announcements and events

• Ticket sales and programming updates

• Special announcements or opportunities

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

 

6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

7. Third-Party Services
Our website may include links to third-party websites or use third-party services (such as ticketing platforms, embedded video, or donation processors). We are not responsible for the privacy practices of those third parties.

 

8. Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

 

9. Your Rights and Choices
Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

 

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Helena Classical Music Festival
Email: helenafest@gmail.com
Website: helenafest.com